FAQ

Unfortunately we had to choose a selection of animals. Maybe there is another animal that still suits you? The animal quiz can also help you choose.

You are also welcome to contact us and send a picture of your favorite animal. With a little luck, the animal will soon be available in this shop.

My T (ier) - shirt is great, but I still want to send it back. How do I do that?

A revocation is possible within fourteen days. To do this, please contact us using the contact form and enter the order number and the items that you would like to return.

Please address the package to the following address:

Greentree GmbH
Koppenstrasse 26th
10243 Berlin
Germany

You have to bear the costs for the return shipment yourself. We are of the opinion that free returns encourage excessive online shopping behavior. This contradicts our philosophy.

After receiving the goods, we will check them and arrange for the refund to be made to the original means of payment within 14 days.

How much does shipping cost me?

Within Germany we will send your new T (ier) shirts for a shipping fee of € 5 From an order value of 70 € there are no shipping costs.

Within the EU and Switzerland and Norway, the shipping costs increase to € 15 per shipment.

How long will it take before I can wear my new animal shirt?

Once the order has been placed, your shirt will be with you within 2-4 working days. If you have any complications, please contact us using the contact form. 

How do I properly care for my T (ier) shirts?